Privacy Policy
Last updated: October 13, 2026
Who We Are
This website, PartVelocity.com, is operated by Part Velocity, 50 Teledyne Pl., La Vergne, TN 37086, United States (“we,” “us,” or “our”). This Privacy Policy explains what personal information we collect, how we use it, and the choices you have.
Information We Collect
- Information you give us: name, email address, phone number, billing and shipping address, and order details when you place an order, create an account, fill out a form, or contact us.
- Payment information: card details are entered directly into our payment provider’s secure system. We do not store full card numbers.
- Automatically collected information: IP address, browser type, device information, pages visited, and referring website, collected through cookies and similar technologies.
How We Use Your Information
- To process, ship, and deliver your orders and send order and shipping updates
- To handle returns, refunds, and warranty claims
- To respond to your questions and provide customer support
- To prevent fraud and keep our website secure
- To improve our website, products, and services
- To send marketing emails, only if you opt in. You can unsubscribe at any time.
Cookies
We use cookies that are needed for the site to work (such as your shopping cart and login), plus analytics and advertising cookies that help us understand site traffic and measure ads. You can control cookies through your browser settings. Blocking some cookies may affect site features.
How We Share Information
We do not sell your personal information. We share it only with service providers who help us run our business, such as payment processors, shipping carriers, email providers, website hosting, and analytics and advertising services (for example, Google). They may use it only to provide services to us. We may also disclose information if required by law or to protect our rights.
Data Retention
We keep order records for as long as needed for accounting, tax, and legal purposes. Other information is kept only as long as needed for the purposes described above.
Your Rights & Choices
Depending on where you live, you may have the right to access, correct, delete, or get a copy of your personal information, and to opt out of targeted advertising. To make a request, email info@PartVelocity.com. We will respond within the time required by applicable law. We will not discriminate against you for exercising your rights.
Data Security
We use SSL/TLS encryption, secure payment processing, and access controls to protect your information. No method of transmission over the internet is 100% secure, but we work hard to protect your data.
Children’s Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this policy from time to time. The “Last updated” date at the top shows when it was last changed.
Contact Us
Part Velocity, 50 Teledyne Pl., La Vergne, TN 37086 · +1 865-269-4487 · info@PartVelocity.com