Warranty Policy

Last updated: October 13, 2026

1-Year Limited Warranty

Part Velocity warrants that new products purchased from us will be free from defects in materials and workmanship under normal use for one (1) year from the date of delivery to the original purchaser. If a product’s manufacturer offers a longer warranty, that manufacturer warranty also applies, and we will help you file the claim.

What We Will Do

If a covered product fails during the warranty period, we will, at our option, repair it, replace it with the same or an equivalent item, or refund the purchase price. For approved claims, we pay to ship the replacement part to you and provide a prepaid label if the defective item must be returned for inspection.

What Is Not Covered

• Normal wear items such as tires, brake pads, belts, filters, spark plugs, bulbs, clutches, and fluids
• Damage from improper installation, incorrect fitment, or failure to follow the manufacturer’s instructions
• Racing, competition, or use beyond the product’s rated capacity
• Products that have been modified, disassembled, or repaired by someone other than an authorized service provider
• Accidents, collisions, abuse, neglect, lack of maintenance, flooding, or fire
• Cosmetic issues such as scratches, fading, or surface rust that do not affect function
• Labor, towing, rental, transport, or downtime costs
• Used, refurbished, or clearance items sold “as-is”

How to Make a Warranty Claim

1. Fill out our Warranty Claim form, or email info@PartVelocity.com with your order number, product name, a description of the problem, and photos or video.
2. Our team will review your claim and reply within 2 business days.
3. If we need to inspect the item, we will send return instructions and a prepaid shipping label.
4. Approved claims are repaired, replaced, or refunded within 5–10 business days of approval.

Keep your order confirmation as proof of purchase.

Limitations

This warranty is the only warranty provided by Part Velocity and covers only the original purchaser. To the extent permitted by law, Part Velocity is not liable for incidental or consequential damages. Some states do not allow limits on implied warranties or the exclusion of incidental or consequential damages, so these limits may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.